Privacy Policy

 

BookBase respects the privacy of each and every user that goes on our platform. This policy is in regard to BookBase’s app on mobile devices and website https://bookbaseapp.com.

 

What Information Do We Collect?

When you visit our app and/or website, our servers automatically log information provided by your device as well as your Internet Protocol (IP). In regards to website tracking, our servers also note the pages you visit, the time and date of your visit, the time spent on each page, and other relevant information about specific pages.

Data may also be collected that pertains to the device you’re using to access our platform, the operating system, unique device identifiers, device settings, and geo-location data. This information varies on the version and specific system you’re using to visit BookBase. If you have any concerns about what information you are sending out, refer to the policies of your device manufacturer to learn what information is available.

BookBase’s mobile app and website will also acquire data that pertains to operation on our platform, referring to transaction records, stored files, user profiles, analytics data, other metrics, and other information generated as users interact with our service. We may ask for personal information as well such as email information, location, and payment information.

BookBase’s website will also log payment information if you purchase anything from our store for payment and shipping purposes.

 

Legal Bases for Processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

  • It’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering a contract (ie. providing you with a service or product requested from us).
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, marketing, promoting our services, and to protect our legal rights and interests.
  • You give us consent to do so for a specific purpose (ex. Allowing us to send you our marketing emails).
  • We need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don’t keep your personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. We do want you to note that there is no form of electronic storage that is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

Data Collection and Storage

i. Data We Collect: To provide the core functionalities of our app, we collect the following personal information from our users:

  • Username: Used for user identification and personalization.
  • Name: Helps us address users more personally and manage accounts.
  • Email: Required for account verification, communication, and notifications.
  • Payment Information: Required to fulfill transactions in providing services or products.

ii. How We Use Your Data: The information collected is used solely for the purpose of providing and improving the app’s services. Specifically:

  • Username: To identify and manage user accounts.
  • Name: To personalize interactions and improve user experience.
  • Email: To communicate with users regarding account-related issues, updates, and support
  • Payment Information: To fulfill transactions in providing services or products through shipping and billing information.

iii. Data Storage and Security: We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. Your data is stores securely and is accessible only to authorized personnel.

iv. Data Sharing: We do not share your personal information with any third parties. Your data remains private and is used exclusively for the purposes outlined in the Privacy Policy.

v. User Control and Data Deletion: You have full control over the information we collect. If you wish to review, update, or delete your personal information, you can do so through the Settings-Account Center within the app. Deleting your account will remove your personal information from our records.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our website and better serve you.

 

BookBase’s Refund Policy

The product that BookBase offers, BookBase Gold, is not applicable for a refund. Once a user purchases the product, there is no inquiry that would be suitable for a potential refund. Any other concerns not addressed in this policy can be sent in a form through the contact page on the website.

 

Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of BookBase’s platform and website after any changes to the policy will be regarded as acceptance of our practices around privacy and personal information. Users can expect an email that explains changes to this policy to ensure they are notified properly. 

 

Contact Us


If you have any questions or concerns about this privacy policy or would like more information as to how BookBase handles personal information from users, feel free to either reach out through the contact page on our website https://bookbaseapp.com or you can send us an email to support@bookbaseapp.com and a representative will reach out to you within forty-eight to seventy-two hours.